Terms of Service

1. Acceptance of Terms

By accessing and using Sentival.io's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Description

Sentival.io provides comprehensive IT solutions including but not limited to cloud services, cybersecurity, infrastructure management, app development, dropshipping management, and crypto management services. Service details, pricing, and availability may vary based on client requirements.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful or prohibited activities
  • Notify us immediately of any unauthorized access
4. Service Level Agreement

We strive to provide 99.9% uptime for our services. Planned maintenance will be communicated in advance. Support is available 24/7 through multiple channels including phone, email, and live chat.

5. Intellectual Property

All content, features, and functionality of Sentival.io services are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

6. Limitation of Liability

Sentival.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount paid by you for the services in the past 12 months.

7. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

8. Contact Information

For questions about these Terms of Service, please contact us at:

Email: contact@sentival.io
Phone: +1 647 877 5437
Address: 3304 Danforth Ave, Scarborough ON M1L 1C4, Toronto, Canada

Last updated: November 18, 2025