Privacy Policy

At Sentival.io, we collect information that you provide directly to us, including:

• Name, email address, phone number, and company information
• Service preferences and consultation requests
• Communication history with our support team
• Technical information about your IT infrastructure (with consent)

We use the information we collect to:

• Provide, maintain, and improve our IT services
• Process your consultation requests and service inquiries
• Send you technical updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Employee training on data protection best practices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority